Privacy Information
See how we protect your information.
Privacy Policy
Effective Date: July 9, 2026
At DJ Marco Polo Entertainment ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you visit our website or contact us, we may collect information including:
- Name
- Email address
- Phone number
- Event date
- Event location
- Event details
- Services you're interested in
- Any information you voluntarily submit through our contact forms, booking forms, consultation requests, or other communications.
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referral source
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule consultations
- Prepare proposals and quotes
- Manage bookings and events
- Process payments
- Provide customer support
- Send appointment reminders and service-related communications
- Improve our website and customer experience
- Comply with legal obligations
If you opt in, we may occasionally send promotional emails about our services, special offers, or event planning resources. You may unsubscribe at any time.
Payment Information
Payments may be processed securely through trusted third-party payment providers such as Stripe. We do not store your full credit card or banking information on our servers.
Please review Stripe's Privacy Policy for additional information regarding payment processing.
Lead Forms & Advertising
We may collect information through advertising platforms including:
- Meta (Facebook & Instagram)
- TikTok
- Google Ads
- Google Forms
Information submitted through these platforms is used solely to respond to your inquiry, provide requested information, and communicate regarding our services.
Cookies & Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Measure advertising performance
- Remember user preferences
We may use tools such as:
- Google Analytics
- Google Ads
- Meta Pixel
- TikTok Pixel
You may disable cookies through your browser settings, although some website functionality may be affected.
Information Sharing
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
We may share information only with trusted service providers that help us operate our business, including:
- Payment processors
- Website hosting providers
- Email service providers
- Customer relationship management (CRM) software
- Scheduling software
- Marketing and advertising platforms
These providers are contractually obligated to protect your information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
DJ Marco Polo Entertainment
Email: info@thedjmarcopolo.net
Phone: (512) 710-9565
Serving Austin, TX & Surrounding Areas
